Privacy Policy


1.1 CHIPITA GLOBAL SOCIETE ANONYME, with distinctive title CHIPITA GLOBAL S.A. (hereinafter «the Company», «we» or «us»), with registered seat in the Municipality of Metamorphosi, on the 12th km of the National Road οf Athens - Lamia, P.C.: 14452, is committed to protecting and respecting the privacy of your personal data.

1.2 This Privacy Policy (together with our Terms of Use, the Cookies Policy and any other documents referred on it) sets out the principles followed by us regarding the processing of your personal data that we collect from you or you provide to us when you navigate and use this website (hereinafter the "Website") and which is carried out in accordance with the applicable national and European law concerning the protection of individuals from the processing of personal data. Please read the following carefully in order to understand our approach and practices regarding your personal data and how we will treat them.

1.3 By navigating to our website you acknowledge that you accept this Privacy Policy and Cookies Policy and that you consent to the collection, processing and disclosure of your personal data in accordance with this Privacy Policy and the Cookies Policy.

1.4 The processing of your personal data, as described in this Privacy Policy, is based on the consent you provide us by using our Website.


2.1 CHIPITA GLOBAL SOCIETE ANONYME, with distinctive title CHIPITA GLOBAL S.A., with registered seat in the Municipality of Metamorphosi, on the 12th km of the National Road of Athens - Lamia, Greece, P.C.: 14452 is the Data Controller within the meaning of the applicable data protection legislation.


3.1 We collect personal information about you when you use our website. The information we collect falls into three categories: (a) information you provide us; (b) information we collect through automated methods and (c) information we collect from other sources.

3.2 We may combine the information you provide us with information that is collected through automated methods and with information we receive from other sources.

3.3 We may collect the following information:
  • Account information, such as your username or password (or anything else that identifies you) used in order to access our Website or to use the services of the Website in accordance with the Terms of Use.
  • Profile information, including information about the services you like, or the hours you prefer to visit us or how frequently you use our Website.
  • Automated technologies in order to collect information from your device when you use our Website, such as your Internet Protocol address (IP address).
  • The redirecting site (the website that led you to our Website).
  • Messages sent to us or about us on social media and
  • Actions concerning the way you use our Website, such as which sections of our Website you prefer to visit.
The majority of mobile devices and browsers allow you to revoke the consent you gave us for the collection of this information by using the settings of your device or browser. If you have questions about how you can prevent the collection of information about your exact location, we recommend that you contact your mobile device's technical support provider, your device manufacturer, or your software provider or browser provider. Some services may not work properly without your location information. If you wish to delete the information determining your location that we have collected, please contact us at our address or e-mail address listed below. We may be obliged to keep some information about you in compliance with the law.

3.4 We may collect information about you from other sources, including but not limited to information by other companies or organizations. We may also collect information that is publicly available. For example, we may collect information about you when you interact with us on social media.


4.1 We use the information we collect in order to:
  • Navigate and use the Website,
  • Personalize your experience on our Website,
  • Manage our business activity, including the development of new products and marketing services and our advertising activity,
  • Maintain and improve the quality of our products, our offers, our promotions and our Website.


5.1 We do not disclose your personal information to third parties; we may however disclose your information to suppliers that provide services to us, such as services of organizing and conducting promotions and competitions, website support services and other IT services. We forbid those third parties to use this information or to disclose it for any purpose other than for the provision of services on our behalf.

5.2 We may decide, for strategic or other business reasons, to sell or transfer all or part of our business. As part of that sale or transfer, we may transfer the information we have collected to anyone involved in the sale or transfer.

5.3 We may share information that does not directly identify you. For example, we may share anonymous, aggregated statistics about your use of our Website.

5.4 In exceptional cases, our Company may disclose your personal information to third parties only if there is a statutory obligation to do so, or it is obliged by decision/order of a judicial or other competent authority.


6.1 The personal information that we collect from the users are stored on secure servers within the European Union (EU) and the Company takes all reasonable measures to protect them.

6.2 We may disclose your personal data to other Chipita Group companies within and outside the EU, for example to countries that do not offer the same safeguards for personal data protection as your country of residence. We rely on third parties/partners for the provision of services and products on our behalf (such as for Website support) and may disclose your personal data to those third parties (for example, to program/software companies, website support companies etc.). In general, our service providers are contractually obligated to protect your personal data and they cannot by any means use or transfer your personal data. We will not allow those third parties to use or disclose this information for purposes other than for the provision of services on our behalf.

6.3 Regardless of which country your personal data are transferred to, we will only share your personal data under a strict ‘need to know’ basis and always under appropriate safeguard measures (such as EU Standard Contractual Clauses).


7.1 We undertake to take all reasonable measures to ensure that your personal information is kept up to date. Our technical, administrative and other procedures are designed to protect your personal information against accidental, unlawful or unauthorized loss, access, disclosure, use, alteration or destruction. While we make every possible effort for the protection of our computer systems, no website, computer system or data transmission through the internet or other public network can be completely secure.


8.1 We keep your personal information for the period of time that is necessary for the processing purposes mentioned in this Privacy Policy (unless a longer retention period is required by law).


9.1 Under the applicable legislation you have the right to access, i.e. to be informed, upon your request, whether or not your personal data are subject to processing and to receive further information on such processing, in particular on the ongoing processing, the appropriate safeguards under which transfers are made to a third country or international organization. In addition, you have the right to request the correction of any inaccurate personal data about you. Furthermore, as long as the requirements under the applicable legislation are met, you have the right to erasure, the right to restriction of processing, the right to data portability and the right to object to the processing. Finally, if you believe that the processing your personal data by our Company contravenes the applicable legislation, you have the right to lodge a complaint with the competent Data Protection Authority.

9.2 Furthermore, you may withdraw your consent at any time, however the withdrawal of your consent will not affect the lawfulness of processing based on consent before its withdrawal.

9.3 You have the right to request a copy of your personal data collected by the Company by contacting us at


10.1 The Website may contain links to the websites managed by us of by third parties. If you follow a link to any of those websites, you should read the website’s privacy policy, terms of use, and their other policies. We are not responsible for the policies and practices of third parties. Those organizations handle the information you provide to them in accordance with their privacy policy, terms of use and their other policies.

10.2 The providers of other apps, tools, widgets and plug-ins available at our Website, such as Facebook “Like” buttons, may also use automated methods to collect information about how you use those features. Those organizations may use your information in line with their own policies and we are not responsible for those policies.


11.1 This Privacy Policy is in effect as of the date mentioned at the beginning of the Policy. We may change this Privacy Policy at our discretion. In case of change, we will post the revised version here and change the "last updated date" (the effect date of the change) at the top of the Policy. You should check this Policy regularly for being up to date regarding the latest version of the Privacy Policy and, if you continue to use the Website, you are deemed to to have accepted any change to the Policy.


Τhank you for reading our Company's Privacy Policy. If you have any questions about this Policy, or if you wish to exercise one of the rights that you have as data subject, you may contact the Company at